PRIVACY POLICY

 

Our company seriously take your privacy as a prior matter.. For this reason, complying with the European legislation  (GDPR: EU 2016/679 of European Parlament) we engage ourselves to keep our users’ data save, to be transparent about what data we collect, how we use them and to guarantee your rights.

 

Sewwand is a service that allows its users ("you", "your") to search and request textile samples directly to manufacturers through its product galleries. Our site, mobile sites and associated applications (collectively, our "site") are managed and processed by Fashion Hub Europe SL ("Fashion Hub Europe ", "we", "our", "us") as owner and data controller.

 

By accessing our site and using our services, you acknowledge that you have read and understood this Privacy Policy, as well as the practices for collecting and managing the information described herein.

 

This Privacy Policy was last updated on 20th May 2018. We may change this Privacy Policy at any time and we invite you to review it on a regular basis to keep informed of any updates.

 

SCOPE

 

This Privacy Policy describes in detail our policy and practices regarding the collection, use and disclosure of information about you.

 

We are aware of the trust you place in us when you submit your personal information. We attach the utmost importance to it and are entirely committed to ensuring the security and confidentiality of the personal information that you entrust to us when you visit our site or use our services.

1. What information we collect from you

2. How we use your information

3. With whom we share your information

4. How long we keep your information for

5. Your rights and choices regarding the collection and use of your information

6. How we protect your information

7. Information concerning minors

8. External links

9. International transfers

10. Changes to this Privacy Policy

11. How to contact us

 

1. What information we collect from you

1.1 Overview

We collect and store information that you provide us on our site or that you send to us by any other means. This includes information that may be used to identify you or contact you directly ("personal information").

 

Personal information includes the information that you provide us, notably your name, and email address. Once you submit a sample request:  telephone number, company name, postal and electronic addresses.

 

 This information is mandatory to submit any sample request through our website in order to let suppliers know to whom they should send the sample and why (business purpose).

 

Other information that we may need to collect also includes your IP address, identification and location data of your computer or mobile device, and your browsing history on our site, to the extent that this information concerns you.

 

1.2 Information about third parties

If you make submit a sample request on behalf of a third party or share products though our platform, you will need to enter their personal information. You must obtain the consent of such third parties before giving us their personal information.

 

1.3 Information from other sources

We may also receive information about you from affiliated entities, our business partners and other independent third parties, which will be added to any other information collected about you. So, if you access our site by clicking on a link on a site belonging to one of our trading partners and you have registered with this partner, that partner may share with us information you have provided to it, such as your contact information and profile. Another example, if you use third-party services (such as social network services) from our site or before visiting our site, we may collect information such as your username, password and any other information made available to us through these services. We work with our current and future partners to improve and personalise your use of our site in accordance with the practices outlined in this Privacy Policy.

 

1.4 Automatic collection of information

We automatically collect certain information from your computer or mobile device when you visit our site. For example, we collect your session data, including your IP address, the navigation software used, and the reference site. We may also collect information about your online activity, such as viewed content, pages visited, searches and / or sample requests made. We automatically collect this type of information to try to better understand the interests and preferences of our users and to better personalise their user experience.

 

1.7 Cookies and similar technologies

We collect information via cookies and other similar technologies (invisible pixels). Cookies are small text files placed automatically on your computer or mobile device when you visit a site. Cookies and invisible pixels are stored by your internet browser. Cookies contain basic information about your use of the internet. Your browser resends these cookies to our site each time you visit it so that your computer or mobile device is recognised in order to personalise and enhance your browsing experience.

You will find more details about cookies and similar technologies that we use (such as invisible pixels), in our Cookie policy.

You will also find more information about cookies in general, including how to see what cookies are installed on your mobile device and how to manage and delete them on www.allaboutcookies.org and http://www.youronlinechoices.com/uk/ .

 

Fashion Hub Europe uses cookies on its site for the following general purposes:

  • To identify your browser when you return to our site, to record and remember any preferences defined during your previous visit. For example, if you have registered on our site, cookies can allow us to keep your login information, so that you do not have to re-enter your connection information each time.
  • To customise your browsing experience and the content on our site. For example, when you visit an internet page, we, our service providers or our partners automatically install a cookie in order to recognise your browser when you access the internet, and thus display information based on what appears to be of interest to you.
  • To measure and document the effectiveness of different features, offers and electronic communications (by determining which emails you have opened and whether you clicked on a link in the email).

 

The Settings option on the toolbar of most browsers should tell you how to prevent your browser from accepting new cookies, how to obtain notification when you receive a new cookie, or how to disable cookies that are not useful to you. Please note that if you refuse cookies, you may not be able to access many of the tools offered by our site.

 

 

2. How we use your information

2.1 General purposes

Fashion Hub Europe uses the information collected about you for the following general purposes:

  • to manage your registration and account, including your access to and use of our site;
  • to communicate with you in general, particularly regarding our site and/or any sample request your have previously submitted through Sewwand.com;
  • to perform and manage the sample requests you submitted to any of the manufacturer listed in Sewwand Site;
  • to gauge your interest in our services and our site and improve them;
  • to inform you about promotions and special offers, as well as the services we offer that may be of interest to you;
  • to customise your browsing experience on our site;
  • to display Sewwand advertisements when browsing third-party sites;
  • to answer your questions and comments;
  • to manage disputes, complaints and litigation;
  • to enforce our Terms of Use ;
  • to prevent any prohibited, fraudulent and / or illegal activities;
  • to disable your account ;
  • for any other purpose specified at the time of collection of the information.
 

2.2 Email communications and push notifications

We want to make it easy for you to take advantage of our services and/or special offers from the textile manufacturers presented on our site. To do this, we send you emails and/or push notifications with information about offers and services that may be of interest to you. Note that each time you receive an email of this type, you will be able to tell us if you no longer wish to receive them, or deny push notifications in the application, or change the settings of your mobile device to do so.

For more information, please refer to Article 5 "Your rights and choices regarding the collection and use of your information" below.

 

2.3 Deactivating your Sewwand account

Fashion Hub Europe may use the information collected about you in the decision to deactivate your account, in particular in the following cases:

  • several samples requests you have submitted without giving any feedback to suppliers after receiving samples.
  • Several login sessions and user activity without any sample request submitted by user.

Remind that Sewwand platform’s main goal is to create reliable business relationships between textile professionals and fabric/trimming manufacturers. Any inspiration and fraudulent use of the content (copying manufacturer’s creations) is not accepted.

 

You will be notified of the deactivation of your account by email.

 

3. With whom we share your information

Fashion Hub Europe  Doesn’t share your personal information with any third party with the following:

  • Supplier/manufacturers listed in Sewwand Site – Once you have submitted a sample request to any supplier, Sewwand Site automatically shares with its principle contact the information your entered in the request form (Name, Address, Email, company Name, Telephone number). This information is the basic information that the supplier needs to send you the sample you required him. If you choose to receive marketing communication from the supplier, the supplier is then responsible for processing the information that we pass on to it.
 
  • Third party service providers who provide services to us or act on our behalf, in particular for business analysis, data processing or customer service, marketing, public relations, or for the purpose of preventing fraud. We may also authorise third-party providers to collect information on our behalf, including, for example, when this is necessary for the execution of the functionalities on our site or to improve the diffusion of online advertisements that are targeted according to your interests. Third party service providers have access to the information and may collect it to the extent necessary to enable them to perform their functions. They are not allowed to share it or use it for any other purpose.
  • Affiliated sites . If you have been redirected to our site from another website, we may be able to share with this referral site information about your reservation, your first name and the initial of your last name.
  • We may also share your information third parties if we believe, at our sole discretion, that disclosure of such information is necessary:
  • to comply with legitimate and enforceable subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us;
  • to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Sewwand Site, our users, or others; and in connection with our Terms of Use or other agreements, including with our partners or suppliers; or
  • following a corporate transaction, such as divestiture, merger, acquisition, consolidation or asset sale, or in the unlikely event of bankruptcy.

 

Outside the scope of the above provisions, you will be informed when your personal information will be shared with third parties, and you will be able to ask us not to share this information.

We may also share anonymous or aggregated information with third parties, including advertisers and investors. For example, we will be able to communicate to our advertisers the number of visitors to our site or the most popular product galleries. This information does not contain any personal data.

 

4. How long we keep your information for

We may keep some of the information associated with your account in our records, notably for analysis purposes or for maintaining our records. The retention period for this information depends on the purpose for which we collect it and the use we make of it.

We will only retain your personal information for as long as is strictly necessary for the purposes set out in Section 2 "How we use your information" or to meet our legal obligations. We may retain certain information for a period subsequent to the closing of your account, for example if it is necessary to fulfil our legal obligations or to exercise, defend or enforce our rights.

 

5. Your rights and choices regarding the collection and use of your information

In accordance with applicable law, you have a right of access, rectification and opposition.

You may choose not to provide us with your personal information. Please be aware, however, that this may be required to enable you to benefit from some of the features of our site.

We attach great importance to the relevance of your personal information and to its accuracy. You can check, supplement or update the information you have provided by accessing the "My personal information" section of your account.

You are entitled to ask us the details of the personal information concerning you in our possession, by contacting us at [email protected], indicating "request for right of access" in the subject line. You may be charged a fee that will not exceed the cost of the reproduction. As soon as you have registered on our site, you can change your marketing preferences at any time, through the " My subscriptions" section of your account. You will be automatically included into our mailing list with the unique purpose to share you our news, trends information, new products listed in Sewwand Site.

You will also be able to unsubscribe from marketing communications at any time. To do this, click on the unsubscribe link that you will find at the bottom of each communication you receive from us.

Please note that we may send you service communications, such as administrative messages about your account or transactional messages related to one of your sample request. It is not possible to unsubscribe from these service communications.

The Settings option on the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to obtain notification when you receive a new cookie, or how to disable all cookies. Please note that if you refuse cookies from Fashion Hub Europe, you will not be able to access certain content or features of our site.

You may also close your Sewwand account using the procedure set out below. If you decide to close your Sewwand account, we will deactivate it, and remove your profile information and your reviews from view.

To close your Sewwand account, contact us at [email protected]. We will send you an email to confirm your request. Remember that once your account is closed, you will no longer be able to login, access your personal information and sample requests panel  to manage your previous activity.

 

6. How we protect your information

We want you to use our site with confidence. For this, we are committed to protecting the information we collect. Although no website can guarantee absolute security, we have implemented and maintain appropriate organisational, technical, administrative and physical measures to protect the personal information you provide us against unauthorised or unlawful access, use of disclosure, and against accidental loss, damage, alteration or destruction. For example, we use data encryption when we transfer your information between our system and those of other parties with whom we share that information. We also use firewalls and intrusion detection systems to prevent unauthorised access to your information.

 

7. Information concerning minors

Our site is reserved for adults and does not offer services directed to minors. If a person whom we know is under 18 years of age sends us personal information, we will delete or destroy this information as soon as reasonably possible.

 

8. External links

Our site may include links to third party sites. If you access other sites from the links provided on our site, the operators of these sites may be able to collect information about you. This information will be used in accordance with their privacy policy, which may be different from our Privacy Policy. We recommend that you review the privacy policies posted on these third-party websites in order to fully understand their procedures for the collection, use and disclosure of personal information.

 

9. International transfers

Your information may be transferred to other countries for the purposes described in this Privacy Policy. When we transfer your personal data abroad, we take the following precautions to ensure that your information is properly protected.

Transfers of information are made:

  • to a country recognised by the European Commission as providing an adequate level of protection, or;
  • to a country which does not offer adequate protection but whose transfer has been governed by the standard contractual clauses of the European Commission.

By using our services, you understand that your information may be transferred to our group companies, the Fashion Hub Europe group, and to third-party companies as described in this Privacy Policy.

 

10. Changes to the Privacy Policy

Fashion Hub Europe SL may amend this Privacy Policy in the future. We will note the date on which the last revisions were made at the bottom of this page. Any revision will take effect upon publication on the site. We will notify our users of any material changes to this Privacy Policy by sending a notification to the email address you have given us or by posting a notice on our site. We invite you to check our Privacy Policy from time to time to review the most current version.

 

11. How to contact us

If you have any questions about this Privacy Policy, please contact us at:

Fashion Hub  Europe Sl. C/ Masia del Roser 5 Loc 3. 17310 Lloret de Mar.

Email: [email protected]

Attn: Legal Department

©Fashion Hub Europe Sl. All rights reserved.

This Privacy Policy is effective as of 21st May 2018